Believe it or not, it only takes me 20 minutes to write a 400-500 word article. This article (which I wrote in 20 minutes) explains some of the tricks I use to accomplish this. Blogging gives me a daily deadline, and I don’t really want to spend ... read more

Cannes short film award winner, on the power of words: [link] .  Worth a viewing. read more

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Zane shares an example of how far customer vigilantes will go to spread bad word of mouth about a company that refuses to resolve a problem. He took this picture near his home in Iowa. He passes the sign every day, which reminds him to not hire t... read more

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We declared the results of the second World’s Best Presentation Contest. Jeff Brenman (who also won the contest last year with Shift happens), walked away with this year’s top prize with Thirst. Other two winning presentations are Footnotes, a whi... read more

each month, the resource center for cyberculture studies publishes book reviews and author responses.books of the month for september 2008 are:At a Distance: Precursors to Art and Activism on the InternetEditors: Annmarie Chandler and Norie Neumar... read more

Preoccupations - Girl Power at School, but Not at the Office - NYTimes.com (tags: generations youth Millennials GenY work gender employment) Hurry up, grow up - The Boston Globe "career-specific high schools" (tags: education US youth careers lea... read more

Samantha Wood interviews Pret A Manger’s Head of Communications, Jay Chapman, and she is more than happy to divulge some of their secrets of success. I especially love the opening: She tells me she’d love to have a scary sounding formula to impres... read more

Remember Carl Lewis? The Olympic hero of the 80’s and 90’s? He won a lot of medals, set some world records and was in general, the type of athlete you marvel at. He had the potential to endorse multiple household brands and be a sports commenter f... read more

Matt and I are speaking at the Web 2.0 Expo in New York City on 17 September. I look forward to seeing familiar faces! We submitted a panel to SXSW called, “Inclusive Universe 1.0.” I would love to get back to Austin to be involved in the cutting... read more

One of those fundamentals in WOM is creating stories that inspire people to talk.? Often times this comes down to doing the unexpected - which is generally unexpected because the “front lines” just aren’t empowered to do much beyond execute on the... read more

Welcome to WordPress. This is your first post. Edit or delete it, then start blogging! read more

So, a couple of us at work have been forging ahead with Silverlight and created a nice way to handle mouse click events. It's an idea borrowed from one of the tutorials/quick-starts that you can fi... read more

For those of you waiting for the Google/YouTube vs. Viacom et al case to settle out before pro-actively searching your site for copyright violations added by members, here’s a name to remembe... read more

I’m sure that someone will probably argue whether this is a case of good usability or rather good design, but I side on the usability side. I’ve always liked the very usefu... read more