It was my birthday this week, so that usually means birthday-related direct mail from women's retail stores. I have two examples that showcase distinct differences between doing the minimum amount and doing something worth buzz. Ann Taylor delive... read more

Hang around web writing circles for any length of time, and the inevitable “write for search engines or write for people” debate comes up. It’s a bit strange, really. Last time I checked, it’s people who use search engines, not some other life fo... read more

Kindness! Another gem from Michael Wesch’s students, with his amazing touch of a true teacher. After you look at the video, go to the blog post and read about how it happened. Students Helping Students video. read more

I spent much of yesterday at the Museum of Fine Arts in Boston. It was a singularly exhausting experience -- as most museum visits are. (Being a combination of exhilaration and stultification at the same time.)But what particularly struck me was w... read more

During a recent hotel stay at the wonderful Hotel Zaza in Dallas, I noticed two quotes written on the wall read full post » read more

Here’s a video of my presentation at last year’s Reboot conference in Copenhagen: For a long time, I’d been wanting to do a speech in shorts and flip-flops and since Reboot is a) held in the summer and b) mostly attended by IT geeks, this was the ... read more

A nice article from CRM Magazine about the work we did with OK Labs. -cfc A Social Strategy That's A-OK OK Labs forgoes traditional marketing in favor of a community-based Web 2.0 approach. By Marti Konstant, vice president of marketing for Open ... read more

I am attending the Webtrends Engage 2010 event in New Orleans. I am covering some of the sessions on my Portals and KM blog. Yesterday, I had a chance to speak with the Webtrends CEO, Alex Yoder, on an individual basis.  We went over some of the m... read more

 "A Liger, it's pretty much my favorite animal. It's like a lion and a tiger mixed... bred for its skills in magic." How did I become an Optimization Test Designer in a world that just now understands what the heck Optimization really i... read more

twitter assignment for digital media production, green media, and community garden outreach1. if you have not yet joined twitter, join twitter.2. create a profile. in either your user name or bio (or both), use your real name.3. make your profile ... read more

A few months back April Joyner of Inc. Magazine contacted me to talk about the growth of videos as a sales tool.  I wasn't really sure what the article's angle, but spoke from our experience in working with clients on videos that explain thei... read more

In his on stage interview with Michael Arrington (at the Crunchies), Mark Zuckerberg made the most insightful observation of the evening. On being asked about privacy, Mark said that Facebook default settings from private to public since that is w... read more

The UX Pillow blog has moved to it's new home.[link] on over. read more

I have retired my blogspot blog in favor of a wordpress blog on my own server: Wendy Chisholm AND we have a blog for the book, Universal Design for Web Applications (O'Reilly Media, 2008) AND I've been twittering and flickring and all sorts of stu... read more

For those of you waiting for the Google/YouTube vs. Viacom et al case to settle out before pro-actively searching your site for copyright violations added by members, here’s a name to remembe... read more